Privacy Policy
At Proto Insulation, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.protoinsulation.co.uk and when you contact us for our services.
1. Who We Are
Proto Insulation provides professional insulation and rendering services, including external wall insulation, silicone render, and related property improvement services.
Website: www.protoinsulation.co.uk
2. Information We Collect
- Your full name
- Email address
- Phone number
- Property address or postcode
- Details provided in contact forms or quote request forms
- Information about the services you are interested in
- Website usage data such as IP address, browser type, and pages visited
3. How We Use Your Information
- Respond to your enquiries
- Provide quotes and service estimates
- Contact you regarding appointments or surveys
- Improve our website and customer service
- Send updates relating to your enquiry or project
- Comply with legal obligations
4. How We Store Your Information
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and only accessed by authorized persons.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers where necessary to deliver our services, such as surveyors, contractors, or website hosting providers.
6. Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website. You can choose to disable cookies through your browser settings.
7. Google Ads and Tracking
We may use Google Ads and related services to advertise our business. This may involve the use of cookies, conversion tracking, and remarketing technologies to help us understand ad performance and improve our services.
8. Your Rights
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Proto Insulation
Email: info@protoinsulation.co.uk
Website: www.protoinsulation.co.uk
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.